I'm signed in but unable to download the layout

Why is this happening

This is likely a browser caching issue. Even if you are signed in, your browser may still show you an old version of the page. The button will show "sign-up" instead of "download". 


Please try hard refreshing the page (CTRL + F5) on Windows, and (CMD + SHIFT + R) on Mac. 

If that doesn't work, try to log in via a private or incognito mode browser window, or try using another browser. Then go to the same page. Now you should see the button. 

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